Maintenance has been great (Vince and Jerry), and management helpful(Julie). Nice people that live here. Really like it!

Jerry and Howard are excellent at their maintence roles. They provide great customer service, thank you guys

Hello I would just like to express how pleased I am with management team as well as the maintenance team. They all are very friendly and always willing to help no matter how small the request Sam and Adrian in the office always ask if my apartment is alright or if I need anything done which I normally don’t. When I have put in a service request it has been minor and handled quickly and efficiently by Vince or Jerry from maintenance. I’m in a wheelchair and I don’t care if it’s as small as one of them coming lock and close my windows in the winter and come and unlock and open them now that it warm it’s never a problem. I recently noticed the rubber string was coming apart on one of my screens. Don’t know if it was from the winter or storms but it was quickly fixed and replaced. Thanks for all you do guys

This maintenance staff Vince and all the others are phenomenal! They get to things quick smiling and do a great job. They have even done an installation on something I purchased and didn’t even ask them to do! Giving them props !!!!

My husband and I have lived at The Arbors of Glen Ellyn for about 4 years. These apartments are old and they come with some issues for sure. However it has never been a problem for us. The maintenance guys are awesome here! Vince and Jerry are amazing. Every time something goes amiss I know I can’t count on them to fix it. Truly awesome guys. I want to go be a shoutout to Sam in the leasing office for always helping me when I need it. We have gone through quite a bit of management in the last four years but I feel confident that Sam is the right one for the job.

I had a couple of cosmetic issues that needed to be fixed that were non urgent and Vince and Jerry on the maintenance team are phenomenal is getting work completed in a very timely manner. They communicate always and set the expectations of the job if it may take longer or what happened to make something break or not work Their service and commitment to the residents here is why I continue to renew my lease. Keep up the great work Vince and Jerry you are truly appreciated!!

Sam in the office has been nothing but helpful the entire time I've been renting this apartment. I would definitely recommend talking to him to get stuff done! Getting in was a breeze and the apartments are clean and spacious. I haven't had a single issue with maintenance and they keep the parking lots clean and snow free in the winter.

Update: they fixed the potholes shortly after this review. 🙂 I have lived here for a year now and I'm honestly shocked to read some of the negative reviews. The staff here is great. Maintenance is always prompt and thorough. Apartments are spacious. If you see any type of bug, even a gnat, they respond promptly with professional exterminators. It seems a lot of people complaining here are really just mad at the way other residents behave or treat the property which the management only has so much control over. They clean common areas weekly.They keep the pool clean and crystal clear. They address any issues immediately. I did have a loud next door neighbor but that's not the management fault that the couple couldn't get along lol they moved out and my new neighbor is quiet. But we can't really blame management for other people's behavior or for how thin the walls are. They didn't build the place. Anyways I would highly recommend this complex to anyone looking for a nice apartment. The prices are better than others around with much smaller apartments and no pool or gym. My only complaint is that I wish they would fix the potholes on the lot because people who don't live here don't know where to avoid them and I do have to warn my guests about them. Other than that, it's a really nice place to live with lots of friendly neighbors.

I'd like to say thank you to all the staff here at the Arbors of Glen Ellyn. They are one of the reasons why me and my fiancé decided to renew our lease and move into a bigger apartment. We've never had any maintenance issues and if we did, Corey, Cliff, and Jerry are always there to make it right. The office staff, Brad, Ana, and Susan, have always been fair and kind. We feel supported and are happy with our decision of staying with the Arbors of Glen Ellyn. Thank you

The manager Ana is excellent. She has always been friendly and responsive and answered all questions and concerns immediately. The maintenance staff is very friendly and will ask about the apartment if you see them out and about. Very good maintenance workers they are always busy so it might take them 24 hours to get to non-emergencies. The apartment has a really good lay out and fell spacious. The price is very very good for the immensities you get! A pool, a cute playground, and a really nice dog park. Only downside is that they do not have a washer and dryer in unit but they do have a laundry room in each complex.

Our fridge recently broke and the staff here contacted maintenance as quickly as they could and got us a new fridge! Very nice and wholesome place to live.

Been a great place to live! Staff is super friendly and community is beautiful, clean and quiet! Highly recommend.

It is a lovely place to call home. The stands if very friendly an the apartments are very nice

Me and my family love it here. Nice environment and wonderful staff. We didn’t just find an apartment we found a home!!!

VERY FRIENDLY AND EFFICIENT!

Very friendly staff to work with. I stayed at the Arbors on a temporary basis since I was transitioning between two homes. The staff was very accommodating to meet my needs. I couldn't have been any happier with my experience.

Really enjoying my time here. The office staff are sweet and helpful, the maintenance crews always greet me with a smile when I see them working about the grounds, and the overall community is just really cool. Don't pass this place up, it's a chill spot to live in.

I worked with Tina and she was very friendly, informative and upfront. The property was very clean and well maintained. The upgrades are nice and the layout is exactly what my family was looking for. Pay them a visit. It's worth it.

Fun place

Great community and even better neighbors. If you are a resident of the Arbors of Glen Ellyn please join our Facebook group to stay informed and in contact with neighbors. Look for us on Facebook groups “Residents of Arbors of Glen Ellyn”

I am completely taken back by how much this property has improved! I was a previous tenant and am more than satisfied in my decision to move back. The change in management and staff clearly reflects in the way this property is now maintained(very unkempt prior to management change). The dreaded application process was hassle free thanks to Caryn and Helen. It's always nice to interact with genuine people who not only remember your name but also your story. I would also like to credit maintenance who is always eager to help with any issue you may have! They take pride in their work and it shows in the physical appearance of the property.

Since I've moved in last year, the Arbors apartment community has quickly grown into an awesome family environment. Ideal place for young families, young professionals, and pet owners. The location is perfect when it comes to shopping and restaurants and the neighborhood schools are amazing!

Clean. Well kept from the outside. Right across the street from the college. Had a dog park? Cool idea. The area looked nice.

Nice place to live in.